Your Data, Your Rights
At tbjili, we take your privacy seriously. This Privacy Policy explains what personal information we collect from members in the Philippines, how we use it, and the steps we take to keep it safe. Please read this page carefully so you know exactly how your data is handled on our platform.
A quick summary of the key points before you read the full details below.
We collect only the information needed to run your account, process PHP transactions, and provide support — including your name, contact details, and payment records.
Your data is stored securely using industry-standard technical and organisational measures. We do not sell your personal information to any third party, ever.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team directly.
When you register and use tbjili, we collect personal information that is necessary to operate your account and deliver our services to members in the Philippines. This includes your full name, email address, mobile number, date of birth, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records in Philippine pesos (PHP), game activity logs, and device information including your IP address and browser type. If you contact our support team, we may retain records of that communication to help resolve your query more efficiently. We collect only what is genuinely needed — we do not gather unnecessary data or track your activity outside of the tbjili platform.
The personal data we collect is used primarily to create and manage your tbjili account, process PHP deposits and withdrawals, and verify your identity in line with responsible gaming and anti-fraud requirements. We also use your information to send you important account notifications, respond to support requests, and improve the overall performance and security of the platform. Where you have opted in, we may send you promotional updates about new games, features, or offers relevant to Philippine players — you can opt out of these at any time. We do not use your data for automated decision-making that produces legal or similarly significant effects without your knowledge. All data usage is strictly limited to the purposes described in this policy.
tbjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for those specific functions. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose information where required by law, regulation, or a valid order from a competent authority in the Philippines. In all other circumstances, your data stays within the tbjili ecosystem.
tbjili uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how members use the platform so we can make improvements. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players, and we use this data only in aggregate, anonymised form. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain platform features. We do not use third-party advertising cookies or share cookie data with ad networks.
We retain your personal data for as long as your tbjili account remains active and for a reasonable period afterwards as required by applicable laws and regulations governing online gaming operations in the Philippines. Transaction records and identity verification documents may be kept for a longer period to comply with anti-money laundering and financial reporting obligations. When data is no longer needed and retention is not legally required, we securely delete or anonymise it. You may request early deletion of your data by contacting our support team, subject to any legal retention requirements that apply. We review our data retention practices regularly to ensure we are not holding information longer than necessary.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include encrypted data transmission (HTTPS), access controls that limit who within tbjili can view your personal data, and regular security reviews of our systems and infrastructure. Payment data related to PHP transactions is handled through PCI-compliant payment processors and is never stored in plain text on our servers. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage members to use strong, unique passwords and to keep their login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
As a member of tbjili, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legal obligation to retain it. You may also request that we restrict how we process your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, simply contact our support team and we will respond within a reasonable timeframe. If you wish to close your account, you can request this through support as well, and we will process your request in line with our account closure and data retention procedures. We are committed to handling all privacy-related requests fairly and transparently.
tbjili is strictly intended for adults aged 21 and above, in line with Philippine regulations governing online gaming. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered on the platform, we will immediately suspend the account and delete the associated personal data. Parents or guardians who believe a minor may have accessed tbjili are encouraged to contact our support team right away. We take our responsibility to protect younger audiences seriously and maintain age verification procedures as part of our registration process.
tbjili may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, notify members via email or an in-platform notice. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this Privacy Policy or how your data is used, please reach out to our support team at any time.
Our support team is available 24/7 to help with any privacy-related concerns. You can also visit our FAQ page for quick answers, or check our Responsible Gaming page to learn how we protect players in the Philippines. Ready to get started with a safe, secure account?